Frequently Asked Questions About the Cambridge PTSA Website

Why should I register on the Cambridge PTSA Website?

http://cambridgeptsa.membershiptoolkit.com is the website for the Cambridge PTSA.

The platform is called Membership Toolkit. This system allows you to sign up for volunteer opportunities, join the PTSA, make a donation, search our student directory and more – in just a few simple online steps.

Should my spouse/partner have a separate account? What if we want separate accounts?

When possible, we recommend creating a single account so that all information including volunteer signs ups, completed forms and purchases, and directory information is stored in one place. When a primary user creates an account, there is a space to invite other email addresses to access the account. This secondary user will have his or her own login information but also have access to the family account, be listed in the directory and receive communications. Both adults on the account will be able to make purchases and complete forms for that student. Only two adults can be listed on one Membership Toolkit account.

For divorced or separated families, one family record can list two separate address and contact details – or each adult can register individually and be listed separately in the student directory. Note that if you do register individually, there may be some forms such as the PTA membership form that everyone will have to complete in order to have full access to the site.

What if my child has more than 2 adults who want access to the Cambridge PTSA Website?

Membership Toolkit only allows two adults per account, however multiple accounts can be linked to the same student. For families where more than two adults want to access the PTSA Website, you can create separate accounts. Note that if you create separate accounts, there may be some forms such as the PTSA membership form that someone from each account will have to complete in order to have full access to the site.

I’ve registered on the Cambridge PTSA Website, but I can’t access the directory.

In order to access the directory, each account must have at least one PTSA member. To purchase a PTSA membership, complete the PTSA membership form located on the open forms list on the "Make Purchases Here" page, which you will see when you log in to your account. If you have more than one child at Cambridge, you only need to join the PTSA one time to have access to the directory.

I changed my email address. How do I update my Membership Toolkit login?

To update your email address, log in to https://cambridgeptsa.membershiptoolkit.com and go to your Account Profile by clicking on your name in the Login Box. Select the Access tab and complete the information in the "Invite Others" section to invite another email address to access to your Account Profile. This is where you will put your new email address, but be sure to use your current password. Then, click "send invite” to receive an email at your new email address. Just click on the link in that email to confirm your new email address then you will be directed to select a password for your new email address. You can go back and delete your original email address by logging in with your new email address, going to your Account Profile once again, and removing the old login email address from the record.

How can I change my password?

There are two ways to change your password –

• If you are logged in to https://cambridgeptsa.membershiptoolkit.com, click on your name in the Login Box at the top of your screen. This will take you to the Profile Menu where you can manage most everything about your account, including changing your password.
• If you can’t remember your password, click on “I forgot my password” from the login page. The system will ask you to enter your email address and will send an email with a URL link to reset your password.

Is there a mobile app for my phone?

The Membership Toolkit App is available for free in the Apple Store and in Google Play. Just search for “MembershipToolkit” and look for the Membership Toolkit icon. Once you download the app, you’ll have access to the directory and our PTSA calendar. You’ll also be able to make purchases, sign up for volunteer opportunities, and complete forms.

If you are a first time user or an inactive user you must create or update your account through the website. If you log in and see an error message "no organizations available" or you do not see an organization that you should, you need to go to that organization's Membership Toolkit website on your browser and first log in through the browser. The Cambridge PTSA website is https://cambridgeptsa.membershiptoolkit.com 

What if I don’t want my personal information visible to other users?

You can select which information is visible to other users when you register – and you can change it at any time. Even if you don’t want your information seen by others, you’ll still want to register so you can receive the PTSA e-newsletter to stay up to date on everything happening at our school.

I still have questions. Can you help?

We’re happy to help anytime. Just contact us at cambridgebearsptsa@gmail.com